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Mental Health NHS Trust – Race Relations


From: derrick_lynch@hotmail.co.uk

To: tracey.periclis@beh-mht.nhs.uk; maria.kane@beh-mht.nhs.uk; joanne.barnes@beh-mht.nhs.uk; sarahstumpo@sjog.org.uk; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk; patient.experience@beh-mht.nhs.uk; june.herbert@beh-mht.nhs.uk; richard.perry@beh-meh.nhs.uk; micheal.salfrais@beh-meh.nhs.uk; andrew.scott-lee@beh-mht.nhs.uk; liamohanlon2@sjog.org.uk; doreen.todd@beh-mht.nhs.uk; jide.odusina@beh-mht.nhs.uk; yvonnestacey@sjog.org.uk

CC: info@irr.org.uk; matilda.macattram@googlemail.com; george.ruddock@gvmedia.co.uk; black.national.party@gmail.com; selma@liftfestival.com; omar@runnymedetrust.org; toyin@ligali.org; everton_young@yahoo.co.uk; mail@davidlammy.co.uk; lammyd@parliament.uk; james.nazroo@manchester.ac.uk; williamssb@parliament.uk; sgrover@tmg-uk.org; sscott@tmg-uk.org; diversityunity2@gmail.com; alansharp37@hotmail.com; david@davidrose.com; patrickvernon@btconnect.com; info@hiphopshakespeare.com; editorial@thejc.com; cgriffiths@25bedfordrow.com; rrandall@25bedfordrow.com; mstevenson@25bedfordrow.com; estuartsmith@25bedfordrow.com; lcapsv@gmail.com; dellis@25bedfordrow.com; info@obv.org.uk; uctynat@ucl.ac.uk; guardian.letters@theguardian.com; letters@thetimes.co.uk; home.news@thetimes.co.uk; hugh.muir@theguardian.com; yourlondon@bbc.co.uk; londonnews@bbc.co.uk; finnhagan@yahoo.co.uk; terminator.24@gmail.com; paolo_bf@hotmail.com; wizdomartist@gmail.com; thespeakersclub@aol.co.uk; roadtojusticesw@gmail.com; btwsc@hotmail.com; halina.watts@mirror.co.uk; acl46@cam.ac.uk; info@cacfo.org.uk; pressoffice@ico.org.uk; jmonolocosta@gmail.com; bispublications@hotmail.com; tommy.offe@bluetrinity.co.uk; samalemba@hotmail.com

Subject: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Date: Fri, 26 Jun 2015 11:19:39 +0100

Dear Doreen Todd, Information Governance Manager,

Thank you for the letter you sent dated 24 June 2015.

As a result of the very poor quality of the information that I received from you I now have been given reason to suspect that I am a victim of Racially Aggravated Disorderly Behavior by Racist individuals in the Mental Health NHS Trust in the way that I have been treated.

I now feel it is necessary to make another request for information under the Data Protection Act and it is a Subject Access Request for personal data.

Please would you send me:

1. The records of all medication given to me each day between Friday 12 December 2014 to Thursday 30 April 2015. Please send a copy of the daily records of each drug I was given and when.

2. Please send me the minutes of the meeting on Friday 12/12/2014, at 58-60 Silver Street, Enfield, ENI 3EP with Sandra Mushett IC3, Doctor Mehr IC6, Faith Mafara IC3, Doctor Wasse Efimba IC3, Angela Lynch IC3, and myself IC3.

3. Please send me the minutes of the meeting on Friday 12/12/2014 at Chase Farm Hospital with Doctor Greensides, Doctor O’Conner, Clair Dale, Kelly Connelly, all IC1 White people, and myself an IC3 Black person.

4. Please send me the minutes of the meeting on Thursday 18/12/ 2014 at Chase Farm Hospital with Doctor Meerten an IC1 White Woman.

5. Please send me the minutes of the meeting on Friday 19/12/2014 at Chase Farm Hospital with Claire Dale an IC1 White Woman.

6. Please send me the minutes of the meeting on Tuesday 23/12/2014 at Chase Farm Hospital with Doctor Catherine Burke an IC1 White Woman.

7. Please send me the minutes of the meeting on Monday 5/1/2015 at Chase Farm Hospital with Doctor Greensides an IC1 White Man.

8. Please send me the minutes of the meeting on Tuesday 6/1/2015 at Chase Farm Hospital with Beverley Nevers an IC3 Black Female and Monowara Ahmed an IC4 Asian Male.

I have now been given reason to suspect that I am a victim of Racially Aggravated Disorderly Behavior by Racist individuals in the Mental Health NHS Trust in the way that I have been treated and I now need to make thorough inquiries. It is possible that the Mental Health NHS Trust is a White Supremacist, which is the same as Racist, organisation.

I suspect that I was diagnosed as having a “Delusional Disorder, unspecified” and given drugs as a result of White Supremacy in the Mental Health NHS Trust.

Kind regards

Derrick Lynch, IC3, B9, BEUR

From: derrick_lynch@hotmail.co.uk

Subject: FW: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Date: Fri, 5 Jun 2015 13:11:31 +0100

To: info@irr.org.uk; matilda.macattram@googlemail.com; george.ruddock@gvmedia.co.uk; omar@runnymedetrust.org

Fyi

From: Derrick Lynch

Sent: 05/06/2015 13:07

To: Derrick Lynch; Tracey.Periclis@beh-mht.nhs.uk; maria.kane@beh-mht.nhs.uk; Joanne.Barnes@beh-mht.nhs.uk

Cc: SarahStumpo@sjog.org.uk; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk; patient.experience@beh-mht.nhs.uk; June.Herbert@beh-mht.nhs.uk; richard.perry@beh-meh.nhs.uk; micheal.salfrais@beh-meh.nhs.uk; andrew.scott-lee@beh-mht.nhs.uk; liamohanlon2@sjog.org.uk

Subject: RE: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Dear Tracey Periclis,

Please would you send me the record of medication delivered to me while I was in hospital and during the time I was under the Home Treatment Team.

Please would you process this request under the Data Protection Act as it is a Subject Access Request for personal data.

Can I please have a copy of the minutes of the meeting 27 April 2015 at the Chase Farm Building?

Kind regards

Derrick Lynch IC3, B9, BEUR

From: Derrick Lynch

Sent: 02/06/2015 15:10

To: Tracey.Periclis@beh-mht.nhs.uk; maria.kane@beh-mht.nhs.uk; Joanne.Barnes@beh-mht.nhs.uk

Cc: SarahStumpo@sjog.org.uk; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk; patient.experience@beh-mht.nhs.uk; June.Herbert@beh-mht.nhs.uk; richard.perry@beh-meh.nhs.uk; micheal.salfrais@beh-meh.nhs.uk; andrew.scott-lee@beh-mht.nhs.uk; liamohanlon2@sjog.org.uk

Subject: RE: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Dear Tracey Periclis,

Please would you send me the record of medication delivered to me.

Please would you process this request under the Freedom of Information Act as necessary.

Can I please have a copy of the minutes of the meeting 27 April 2015 at the Chase Farm Building?

Kind regards

Derrick Lynch IC3, B9, BEUR

From: derrick_lynch@hotmail.co.uk

To: tracey.periclis@beh-mht.nhs.uk; maria.kane@beh-mht.nhs.uk

CC: sarahstumpo@sjog.org.uk; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk; patient.experience@beh-mht.nhs.uk; june.herbert@beh-mht.nhs.uk; richard.perry@beh-meh.nhs.uk; micheal.salfrais@beh-meh.nhs.uk; andrew.scott-lee@beh-mht.nhs.uk; liamohanlon2@sjog.org.uk

Subject: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Date: Fri, 29 May 2015 14:45:18 +0100

Dear Tracey Periclis,

Thank you for your reply.

The letter I received which I have attached is not signed by Maria Kane and the information is not accurate.

Who is the person that signed the letter?

I was promised an apology from Maria Kane in the meeting on 27 April 2015 at the Chase Farm Building.

There appears to be a huge amount of information missing from my complaint.

Can I please have a copy of the minutes of the meeting 27 April 2015 at the Chase Farm Building?

Please arrange another meeting to clarify the situation.

The way my complaint has been handled has caused me to fear that all these problems that I experienced will happen again.

I have copied my original emails below.

Kind regards

Derrick Lynch, IC3, B9, BEUR

__________________________________________________________________

From: derrick_lynch@hotmail.co.uk

Subject: RE: NO MEDICATION FOR TWO DAYS. DANGER!

Date: Wed, 8 Apr 2015 11:27:57 +0100

To: SarahStumpo@sjog.org.uk; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk

Copy: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room A, 5 Hedge Hill, Enfield, EN2 8RU

Hi Sarah Stumpo, Service Manager,

Thank you for your efforts.

I saw Doctor Efimba, a Black, Female, IC3, at Silver Steet at 16:30 who gave me a prescription to get 28 days supply of medication. Doctor Efimba also reduced my dose of Quetiapine Prolonged Release to 400mg a day, after I reported problems and she made some other adjustments.

The way I have been treated by the Home Treatment Team has caused me to suspect that this abuse is a result of Institutional Racism and that there are problems with Race Relations in the Senior Management of the Home Treatment Team.

I have copied the Home Treatment Team and others, on this email because I expect a full explanation and apology for the way I, a Black, Male, have been treated.

The fact that you, Sarah Stumpo, appear to be a White, Female, IC1, should be noted by all concerned. Please see attached British Government Race and Ethnicity Codes.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

Room A, 5 Hedge Hill, Enfield, EN2 8RU

From: Sarah Stumpo

Sent: 08/04/2015 10:18

To: Derrick Lynch

Subject: RE: NO MEDICATION FOR TWO DAYS. DANGER!

Hi Derrick

As you know, I spoke with the HTT yesterday after 1.30pm when you informed me they had not arrived and when I did not receive a return call as promised I called again only to be disconnected. I then phoned Silver Street in an attempt to speak with George Benyure but he was not available so I left an urgent message informing him of the situation. Trish the receptionist then called me to say you had arrived at Silver Street and whilst you were there were able to see a doctor. I explained that the agreement was for you to be seen by the HTT and that this needed to happen.

Please can you update me as to the outcome and the plan for today?

Many Thanks

Sarah Stumpo

Service Manager

St John of God Hospitaller Services

Barry House

69-71 High Street

Potters Bar

Herts EN6 5AS

Tel: 01707 671 080

Fax: 01707 671 081

E-Mail: SarahStumpo@sjog.org.uk

Web: http://www.hospitaller.org.uk

From: Derrick Lynch [mailto:derrick_lynch@hotmail.co.uk]

Sent: 07 April 2015 14:12

To: complaints@beh-mht.nhs.uk; sharonhunniset@sjog.org.uk; Sarah Stumpo

Subject: NO MEDICATION FOR TWO DAYS. DANGER!

To: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room A, 5 Hedge Hill, Enfield, EN2 8RU

Please could you arrange for me to receive a written apology from a member of the Home Treatment Team who promised to arrive by 13:30 today 7/4/15.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

derrick_lynch@hotmail.co.uk

Note:

Information in this email (including attachments) is confidential. It is intended for receipt and consideration only by the intended recipient. If you are not an addressee or intended recipient, any use, dissemination, distribution, disclosure, publication or copying of information contained in this email is strictly prohibited. Opinions expressed in this email may be personal to the author and are not necessarily the opinions of Saint John of God Hospitaller Services.

If this email has been received by you in error we would be grateful if you could immediately notify the sender, and thereafter delete this e-mail from your system.

Thank you.

From: derrick_lynch@hotmail.co.uk

Subject: WRITTEN APOLOGY

Date: Mon, 6 Apr 2015 19:49:54 +0100

To: complaints@beh-mht.nhs.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk

To: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room 11, Elysian House, Charcot Road, Colindale, London NW9 5DH.

Date: 6 April 2015. Time 19:00

On 6/4/15 Monique Grant, Black, Female, Negro, IC3, B9, BEUR, member of the Home Treatment Team, arrived at Elysian House too early, at 16:10 and left too early at 17:00, to give me my medication. I arrived at 18:00 in the evening as usual

This was witnessed by two Elysian House staff, namely Janice Woo, IC5, Chinese, Female, and Ossie Eduzor, IC3, Black, Male.

Please could you arrange for me to receive a written apology from Monique Grant, Black, Female, Negro, IC3, B9, BEUR, member of the Home Treatment Team and also take measures to prevent this happening again.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

derrick_lynch@hotmail.co.uk

_______________________________________________________________

From: derrick_lynch@hotmail.co.uk

Subject: NO MEDICATION FOR TWO DAYS. DANGER!

Date: Tue, 7 Apr 2015 14:11:50 +0100

To: complaints@beh-mht.nhs.uk; sharonhunniset@sjog.org.uk; sarahstumpo@sjog.org.uk

To: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room A, 5 Hedge Hill, Enfield, EN2 8RU

Please could you arrange for me to receive a written apology from a member of the Home Treatment Team who promised to arrive by 13:30 today 7/4/15.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

derrick_lynch@hotmail.co.uk

________________________________________________________

From: derrick_lynch@hotmail.co.uk

Subject: COMPLAINT

Date: Mon, 6 Apr 2015 19:32:38 +0100

To: complaints@beh-mht.nhs; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk

To: Home Treatment Team Complaints.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

P2 Old Audiology, St Ann’s Hospital, St Ann’s Road, London N15 3TH

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room 11, Elysian House, Charcot Road, Colindale, London NW9 5DH.

Date: 6 April 2015. Time 19:00

On 6/4/15 Monique Grant, Black, Female, Negro, IC3, B9, BEUR, member of the Home Treatment Team, arrived at Elysian House too early, at 16:10 and left too early at 17:00, to give me my medication. I arrived at 18:00 in the evening as usual

This was witnessed by two Elysian House staff, namely Janice Woo, IC5, Chinese, Female, and Ossie Eduzor, IC3, Black, Male.

Please could you arrange for me to receive an apology from Monique Grant, Black, Female, Negro, IC3, B9, BEUR, member of the Home Treatment Team and also take measures to prevent this happening again.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

derrick_lynch@hotmail.co.uk

_________________________________________________________________________

__________________________________________________________________

From: Tracey.Periclis@beh-mht.nhs.uk

To: derrick_lynch@hotmail.co.uk

CC: patient.experience@beh-mht.nhs.uk; Quratulain.Saeed@beh-mht.nhs.uk

Subject: Response to complaint re: Enfield Crisis Resolution Home Treatment Team (8/9th April 2015)

Date: Thu, 28 May 2015 13:21:45 +0000

Sent on behalf of Maria Kane, Chief Executive, Barnet, Enfield & Haringey MH NHS Trust

Dear Mr Lynch

Please find attached the Trust’s response to your complaint regarding Enfield Crisis Resolution Home Treatment Team.

Yours sincerely

Tracy Periclis

Executive Assistant to Chairman, Michael Fox

PA to Medical Director, Dr Jonathan Bindman

PA to Deputy Medical Director, Dr Marc Lester

Barnet, Enfield & Haringey MH NHS Trust

Trust HQ, ORCHARD HOUSE

St Ann’s Hospital Site

St Ann’s Road

London

N15 3TH

Tel: 020 8 702 6000

Tracey.periclis@beh-mht.nhs.uk

This communication is sent for and on behalf of Barnet, Enfield and Haringey Mental Health NHS Trust. However the views expressed within it are not necessarily the views or policies of the Trust. The unauthorised use, disclosure, copying or alteration of this communication and any attachments is forbidden. This communication and any attachments are intended for the addressee only and may be confidential. If this email has come to you in error you should immediately and permanently destroy it. You should take no action based on it or copy or show it to anyone else. You should contact Information Governance at information.governance@beh-mht.nhs.uk or use any other number provided in the communication. Please note that electronic communication is not considered a secure medium for sending information and therefore maybe at risk. We advise that you understand and accept this lack of security when using this form of communication with us. Although we have taken steps to ensure that this email and any attachments are free from any virus, we advise that in keeping with good computing practice the recipient(s) should ensure they are actually virus free and should run current anti-virus software. Please note that email may be monitored and checked to safeguard the Trust’s network from viruses, hoax messages or abuse of the Trust’s systems. Action may be taken against any malicious and deliberate attempts to infect the Trust’s network. The information contained in this email maybe subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure the confidentiality of this email and your reply cannot be guaranteed.

From: derrick_lynch@hotmail.co.uk

To: andrew.scott-lee@beh-mht.nhs.uk

Subject: FW: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Date: Tue, 26 May 2015 17:44:33 +0100

Forward

From: derrick_lynch@hotmail.co.uk

To: quratulain.saeed@beh-mht.nhs.uk; june.herbert@beh-mht.nhs.uk; richard.perry@beh-meh.nhs.uk; micheal.salfrais@beh-meh.nhs.uk

CC: patient.experience@beh-mht.nhs.uk

Subject: RE: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Date: Tue, 26 May 2015 17:07:14 +0100

Dear Qura Saeed,

Thank you for your reply.

Which one of the staff has a copy of the meeting minutes?

Kind regards

Derrick Lynch, Black, IC3, B9, BEUR

From: Quratulain.Saeed@beh-mht.nhs.uk

To: derrick_lynch@hotmail.co.uk; June.Herbert@beh-mht.nhs.uk; richard.perry@beh-meh.nhs.uk; micheal.salfrais@beh-meh.nhs.uk

CC: patient.experience@beh-mht.nhs.uk

Subject: RE: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Date: Tue, 26 May 2015 13:55:01 +0000

Dear Derrick

Many thanks for your email. I am aware that your complaint is with the CEO for signature, this is expected to be with you shortly by email.

In relation to your other request re: minutes, we do not currently have these on file. I can see that you have also sent this email to the staff involved in the meeting. I am sure they will be able to assist you with this issue

Best Wishes

Qura

Kind Regards,

Qura Saeed

Patient Experience Manager.

Managing complaints for the Borough of Enfield.

Patient Experience Team – Corporate

Barnet, Enfield & Haringey Mental Health Trust.

P2 Old Audiology, St. Ann’s Hospital, St. Ann’s Road, Haringey, London N15 3TH.

Direct Mobile Number: 0208 702 6456.

Email: quratulain.saeed@beh-mht.nhs.uk

Manager: Michael Benson, Tel: 0208 702 4478.

Web: www.beh-mht.nhs.uk

Please use my nhs.net address for information containing person identifiable information: q.saeed@nhs.net. Then please send an email to my Trust beh-mht address to notify me that you have sent an email to my nhs.net account as it is not constantly monitored.

From: Derrick Lynch [mailto:derrick_lynch@hotmail.co.uk]

Sent: 26 May 2015 10:46

To: Saeed Quratulain; Herbert June; richard.perry@beh-meh.nhs.uk; micheal.salfrais@beh-meh.nhs.uk

Cc: Patient Experience BEHMHT; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk; Mckevitt Paula; Edwards Natasha; Information Governance; Morgan Patricia; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; liamohanlon2@sjog.org.uk; info@irr.org.uk; omar@runnymedetrust.org; black.national.party@gmail.com

Subject: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442 & Race Relations

Dear Qura Saeed,

Please will you give me an update on this situation.

I have not heard anything about the progress of my complaint.

Please could you send me a copy of the minutes of the meeting about my complaint I had with the Home Treatment Team on 27 April 2015 at the Chase Farm Building.

In attendance was:

June Herbert, IC3, Black, Deputy Team Manager.

Michael Salfrais, IC1, White, Team Leader.

Richard Perry, IC1, White, Patient Experience Advisor.

In the meeting I was promised:

1. Written apologies from those responsible for the problems.

2. An explanation of how these problems occurred.

3. A copy of the Home Treatment Team staff training manual/procedures

I have copied the original emails of my complaint below in case there has been a mix-up and information has gone missing.

_________________________________________________________________

From: derrick_lynch@hotmail.co.uk

Subject: FORMAL COMPLAINT & COMPENSATION

Date: Thu, 9 Apr 2015 11:41:55 +0100

To: SarahStumpo@sjog.org.uk; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk;paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk;patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk

Race Relations British Government Codes for Race and Ethnicity.

From: Derrick Lynch

Sent: 09/04/2015 10:03

To: Sarah Stumpo; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk

Subject: RE: NO MEDICATION YET AGAIN

To: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room A, 5 Hedge Hill, Enfield, EN2 8RU

At 20.00 last night I received a telephone call from Lauren, with an African accent, who said she was from the Home Treatment Team. I did not understand what she was saying.

At 20.45 last night I received another telephone call from Mo, with an African accent, who said she was from the Home Treatment Team. I did not understand what she was saying. She sounded like she was outside the wrong address.

I did not receive any medication last night and I have not got any for this morning.

At 9.00 am today I went to the East Support & Recovery Team at 58-60 Silver Street, Enfield, EN1 3EP. Telephone 0208 379 4142. I met Shashi Campbell at 9.10 and explained to her what has been happening.

As a result of the way I have been treated I suspect that there are White Supremacists, Racists, in Senior Management who are not training the non-white staff properly.

Are non-white staff properly trained?

Are there good Race Relations in Senior Management?

I am afraid that I might get another stroke and I have not been sleeping properly as a result of the stress this confused situation is causing me, a Black, Male, IC3, a victim of Racism which is White Supremacy.

I feel that this is Racially aggravated disorderly behaviour against me.

I would like make a formal complaint.

How do I make a formal complaint?

I have copied the Chief Executive on this email.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

Room A, 5 Hedge Hill, Enfield, EN2 8RU

From: Derrick Lynch

Sent: 08/04/2015 18:15

To: Derrick Lynch; Sarah Stumpo; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk

Subject: NO MEDICATION YET AGAIN

To: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room A, 5 Hedge Hill, Enfield, EN2 8RU

I received a telephone call from a member of the Home Treatment Team today at 17.54. I was on a bus on my way home. She said she was outside my house and that she had no medication for me. She gave no name

She did not identify herself.

What is going on?

Val, a Dark European, IC2, who said he was Greek, took from me the medication that I had last night, that I had received from Doctor Efimba, the Black, Female, IC3.

Why did Val the IC2, Dark European, Greek take my medication from me last night?

The way I have been treated by the Home Treatment Team has caused me to suspect that this abuse is a result of Institutional Racism and that there are problems with Race Relations in the Senior Management of the Home Treatment Team.

I have copied the Home Treatment Team and others, on this email because I expect a full explanation and apology for the way I, a Black, Male, have been treated.

I feel that this is Racially aggravated behaviour against me.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

Room A, 5 Hedge Hill, Enfield, EN2 8RU

From: Derrick Lynch

Sent: 08/04/2015 11:28

To: Sarah Stumpo; complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk; chiefexecutive@beh-mht.nhs.uk

Subject: RE: NO MEDICATION FOR TWO DAYS. DANGER!

Copy: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room A, 5 Hedge Hill, Enfield, EN2 8RU

Hi Sarah Stumpo, Service Manager,

Thank you for your efforts.

I saw Doctor Efimba, a Black, Female, IC3, at Silver Steet at 16:30 who gave me a prescription to get 28 days supply of medication. Doctor Efimba also reduced my dose of Quetiapine Prolonged Release to 400mg a day, after I reported problems and she made some other adjustments.

The way I have been treated by the Home Treatment Team has caused me to suspect that this abuse is a result of Institutional Racism and that there are problems with Race Relations in the Senior Management of the Home Treatment Team.

I have copied the Home Treatment Team and others, on this email because I expect a full explanation and apology for the way I, a Black, Male, have been treated.

The fact that you, Sarah Stumpo, appear to be a White, Female, IC1, should be noted by all concerned. Please see attached British Government Race and Ethnicity Codes.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

Room A, 5 Hedge Hill, Enfield, EN2 8RU

From: Sarah Stumpo

Sent: 08/04/2015 10:18

To: Derrick Lynch

Subject: RE: NO MEDICATION FOR TWO DAYS. DANGER!

Hi Derrick

As you know, I spoke with the HTT yesterday after 1.30pm when you informed me they had not arrived and when I did not receive a return call as promised I called again only to be disconnected. I then phoned Silver Street in an attempt to speak with George Benyure but he was not available so I left an urgent message informing him of the situation. Trish the receptionist then called me to say you had arrived at Silver Street and whilst you were there were able to see a doctor. I explained that the agreement was for you to be seen by the HTT and that this needed to happen.

Please can you update me as to the outcome and the plan for today?

Many Thanks

Sarah Stumpo

Service Manager

St John of God Hospitaller Services

Barry House

69-71 High Street

Potters Bar

Herts EN6 5AS

Tel: 01707 671 080

Fax: 01707 671 081

E-Mail: SarahStumpo@sjog.org.uk

Web: www.hospitaller.org.uk

From: Derrick Lynch [mailto:derrick_lynch@hotmail.co.uk]

Sent: 07 April 2015 14:12

To: complaints@beh-mht.nhs.uk; sharonhunniset@sjog.org.uk; Sarah Stumpo

Subject: NO MEDICATION FOR TWO DAYS. DANGER!

To: Home Treatment Team Complaints. Written Apology.

Ms Elaine Bucknor, Mrs Qura Saeed and Mrs Ola Owolabi.

From: Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism. Room A, 5 Hedge Hill, Enfield, EN2 8RU

Please could you arrange for me to receive a written apology from a member of the Home Treatment Team who promised to arrive by 13:30 today 7/4/15.

Kind regards

Derrick Lynch, Black, Male, Negro, IC3, B9, BEUR, a victim of Racism.

derrick_lynch@hotmail.co.uk

Note:

Information in this email (including attachments) is confidential. It is intended for receipt and consideration only by the intended recipient. If you are not an addressee or intended recipient, any use, dissemination, distribution, disclosure, publication or copying of information contained in this email is strictly prohibited. Opinions expressed in this email may be personal to the author and are not necessarily the opinions of Saint John of God Hospitaller Services.

If this email has been received by you in error we would be grateful if you could immediately notify the sender, and thereafter delete this e-mail from your system.

Thank you.

Kind regards

Derrick Lynch, IC3, B9, BEUR, Black, Male.

From: derrick_lynch@hotmail.co.uk

To: patient.experience@beh-mht.nhs.uk; quratulain.saeed@beh-mht.nhs.uk

Subject: RE: Formal Complaint – Our Ref: ENF/15/Q1/DL/2442

Date: Mon, 27 Apr 2015 14:20:02 +0100

Dear Qura Saeed,

Thank you for your this email.

Kind regards

Derrick Lynch

From: patient.experience@beh-mht.nhs.uk

To: derrick_lynch@hotmail.co.uk

Subject: Formal Complaint – BEHMHT Acknowledgement

Date: Mon, 27 Apr 2015 11:22:37 +0000

Dear Mr Lynch,

Our Ref: ENF/15/Q1/DL/2442

I am writing this email to acknowledge the receipt of your complaint emails received by the patient experience team between the dates of 06/04/15 to 15/04/15. You wish to complain about medication and visits from home treatment team. I am sorry that these concerns have arisen for you.

I understand that my colleague Ms Elaine Bucknor had previously written to you acknowledging your complaint. I understand that since then, you have met with the Mr Salfrais and have highlighted further issues to be investigated. Therefore, the issues you have raised will now be investigated and you will receive a formal response from the Chief Executive. We aim to respond to complaints within 25 working days of receipt but if this is not possible you will be kept updated on the progress of your complaint.

There is now a requirement for Barnet, Enfield and Haringey Mental Health Trust, as with all NHS Trusts, to provide information to the Department of Health on the ethnicity of complainants in order for the Department of Health to produce national statistics.

I enclose a leaflet which gives further information about complaints.

Yours Sincerely,

Qura Saeed

Kind Regards,

Qura Saeed

Patient Experience Manager.

Managing all Complaints for the Borough of Enfield.

Barnet, Enfield & Haringey Mental Health Trust.

P2 Old Audiology

St. Ann’s Hospital,

St. Ann’s Road, Haringey,

London N15 3TH.

Direct Mobile Number: 0208 702 6456.

Desk Number: 0208 442 5884.

Email: quratulain.saeed@beh-mht.nhs.uk

Patient Experience Team

Manager: Michael Benson, Tel: 0208 702 4478.

Web: www.beh-mht.nhs.uk

Please use my nhs.net address for information containing person identifiable information: q.saeed@nhs.net. Then please send an email to my Trust beh-mht address to notify me that you have sent an email to my nhs.net account as it is not constantly monitored.

From: Derrick Lynch [mailto:derrick_lynch@hotmail.co.uk]

Sent: 15 April 2015 11:20

To: Complaints BEHMHT; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk; Mckevitt Paula; Edwards Natasha; Information Governance; Morgan Patricia; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk

Subject: RE: A STORY OF RACISM AND BLACK SANITY

My Jobseekers Allowance was reinstated before I was sectioned which proves beyond doubt that I was “actively seeking work”.

From: derrick_lynch@hotmail.co.uk

Subject: A STORY OF RACISM AND BLACK SANITY

Date: Sun, 12 Apr 2015 11:39:52 +0100

To: complaints@beh-mht.nhs.uk; sharonhunnisett@sjog.org.uk; sarahstumpo@sjog.org.uk; paula.mckevitt@beh-mht.nhs.uk; natasha.edwards@beh-mht.nhs.uk; information.governance@beh-mht.nhs.uk; patricia.morgan@beh-mht.nhs.uk; anna.basheer@beh-mht.nhs.uk; shashi.cambell@beh-mht.nhs.uk

A STORY OF RACISM AND BLACK SANITY http://united-races.blogspot.co.uk/2015/04/racism-and-black-sanity.html

My story

I was on “Jobseekers Allowance” a Government benefit.

I identified myself as a Black, Male, IC3, B9, BEUR, according to the official Race and Ethnicity classification codes as used by the Police and Civil Services.

I told them that I was a victim of Racism.

I was sanctioned because “a doubt had arisen” on my claim to Jobseekers Allowance.

I was accused of not actively seeking work because I refused to send my CV to any organisation that was unable to show me that it had successful Race Relations and that the organisation was not Racist.

I told the Jobcentre that I had been actively seeking work by making inquiries about Race Relations in potential employer organisations before sending them my CV.

As a result of Jobcentre sanctions I was no longer entitled to Housing Benefit.

Payments on my flat went into arrears.

I was ordered to appear in Court to explain my circumstances.

In Court I identified myself as a Black, Male, IC3, B9, BEUR, according to the official Race and Ethnicity classification codes as used by the Police and Civil Services.

I told the Court that I was a victim of Racism.

I refused to proceed with the Court case until the Judge had identified herself as I had done.

The Judge said that she was a “White Woman” and that she was not a Racist.

I asked the Judge how it was possible to classify herself as “White” and not be a Racist.

The Judge said that I needed to see the Mental Health Services.

The NHS Mental Health Services suggested that I might be sick and that I should change my claim to Employment Support Allowance.

The housing department refused to pay Housing Benefit because the Mental Health Services were now responsible for me.

I was sectioned under the Mental Health Act.

I identified myself as a Black, Male, IC3, B9, BEUR, according to the official Race and Ethnicity classification codes as used by the Police and Civil Services.

I refused to proceed with my case until the Doctor had identified himself as I had done.

The Doctor said that he was a “White Man” and that he was not a Racist.

I asked the Doctor how it was possible to classify himself as “White” and not be a Racist.

The Doctor decided that I had a “Delusional Disorder” which was a “pre-occupation with Racism” and that I was a danger to myself in that I caused others to react to me in a dangerous way.

I was forced to take medication.

I am now on Employment Support Allowance.

I now employ my time making enquiries into the impact of White Supremacy, which is Racism, on non-white people.

I now employ my time to raise awareness of the official Race and Ethnicity classifications as used by the Police and Civil Services.

I identify myself as a Black, Male, IC3, B9, BEUR, according to the official Race and Ethnicity classification codes as used by the Police and Civil Services.

I am a victim of Racism.

_____________________

I told the Doctor, who chose to classify himself as White, that I had been told that I had made requests for information that were deemed to be a problem and called Vexatious requests.

Under section 14(1) of the Freedom of Information Act, public authorities have refused to answer my questions.

I also told the Doctor, who chose to classify himself as White, that sometimes I had been told by public authorities that only my questions and not me have been Vexatious.

The Doctor, who chose to classify himself as White, said that the question and the questioner will be treated as one in my case.

This communication is sent for and on behalf of Barnet, Enfield and Haringey Mental Health NHS Trust. However the views expressed within it are not necessarily the views or policies of the Trust. The unauthorised use, disclosure, copying or alteration of this communication and any attachments is forbidden. This communication and any attachments are intended for the addressee only and may be confidential. If this email has come to you in error you should immediately and permanently destroy it. You should take no action based on it or copy or show it to anyone else. You should contact Information Governance at information.governance@beh-mht.nhs.uk or use any other number provided in the communication. Please note that electronic communication is not considered a secure medium for sending information and therefore maybe at risk. We advise that you understand and accept this lack of security when using this form of communication with us. Although we have taken steps to ensure that this email and any attachments are free from any virus, we advise that in keeping with good computing practice the recipient(s) should ensure they are actually virus free and should run current anti-virus software. Please note that email may be monitored and checked to safeguard the Trust’s network from viruses, hoax messages or abuse of the Trust’s systems. Action may be taken against any malicious and deliberate attempts to infect the Trust’s network. The information contained in this email maybe subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure the confidentiality of this email and your reply cannot be guaranteed.This communication is sent for and on behalf of Barnet, Enfield and Haringey Mental Health NHS Trust. However the views expressed within it are not necessarily the views or policies of the Trust. The unauthorised use, disclosure, copying or alteration of this communication and any attachments is forbidden. This communication and any attachments are intended for the addressee only and may be confidential. If this email has come to you in error you should immediately and permanently destroy it. You should take no action based on it or copy or show it to anyone else. You should contact Information Governance at information.governance@beh-mht.nhs.uk or use any other number provided in the communication. Please note that electronic communication is not considered a secure medium for sending information and therefore maybe at risk. We advise that you understand and accept this lack of security when using this form of communication with us. Although we have taken steps to ensure that this email and any attachments are free from any virus, we advise that in keeping with good computing practice the recipient(s) should ensure they are actually virus free and should run current anti-virus software. Please note that email may be monitored and checked to safeguard the Trust’s network from viruses, hoax messages or abuse of the Trust’s systems. Action may be taken against any malicious and deliberate attempts to infect the Trust’s network. The information contained in this email maybe subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure the confidentiality of this email and your reply cannot be guaranteed.

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“There is no escape

from the

long arm of

the Racial law”.

THE HOLY BOOK

OF

RACIAL GOVERNMENT

IC3 BLACK POWER

——–

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